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Helpdesk

Interact / Helpdesk

Step 1: Navigate to the Dashboard.

Step 2: Helpdesk straightforward. First, go to the "Interact" section, and navigate to "Helpdesk".

Step 3: The helpdesk functionality allows businesses to manage customer inquiries, support requests, and internal communication effectively through a ticketing system. Tickets can be created by customers or employees to report issues, ask questions, or seek assistance.