In this article, we will discuss cleaning staff training, your cleaning company is only as good as you’re cleaning employees. Hiring the perfect cleaning employees is a large part of the work done when it comes to hiring an employee who is valuable to the company.
The other part after hiring cleaning employees is the training of the employees. Many business people neglect the idea of cleaning staff training because they don’t know the importance of skilled employees for their cleaning business. If you want to train your cleaning staff to increase your profit then this article is for you!
The introduction is about the training process that the cleaning company hires employees in, so goes through to be able to clean their clients’ homes. Without any training, your cleaning staff will always stay under-skilled and try to achieve your company goals, and that may cause a bad reputation and customer dissatisfaction. Always keep in your mind, that for any business, there is no such thing as expert workers.
List of Skills on Which Your Cleaning Staff Must Be Trained
Many inexperienced business people don’t have a long vision for their cleaning business. The training process for cleaning staff is a long and tedious one. It takes a lot of time to train them on how to do their job properly. This is where entrepreneurs can make a good contribution to the job field after proper training.
The inexperienced cleaning staff can only do satisfactory cleaning work in the homes or offices of your customer. They are not able to provide the quality service that you need.
Always keep in your mind that it’s only a satisfactory cleaning service. In the first stage of your cleaning business, you can’t stand to depend on satisfactory cleaning service.
Perfect cleaning staff training will allow your cleaning employees to learn new things that they can use to add to your group of cleaning services.
There is a proven fact that training your cleaning staff can save more money than you invest in training. But some entrepreneurs may think that they are saving money by not providing training to their cleaning employees.
Here are some skills that are required for cleaning staff:
- Client service skills
- Health and safety skills
- Handling of cleaning equipment
- Time management skills
- Quality control skills
Client Service Skills
Client service skills are a must-have for any corporate employee. They are the key to success in the corporate world. It is important because, in the job field, client service is not only about serving your company’s external customers but also about serving in-house customers who are your co-workers.
The role of the cleaning staff is to provide a service to the client. They are required to cooperate with people and be able to work in different environments. So, it is an advantage to train your cleaning staff that how to interact with your customers.
Health and Safety Precautions Training
Health and safety precautions training is a must for commercial cleaning workers. It is important to know the risks of chemicals and how to protect themselves from them. The training should be done in a way that can be easily understood by the workers, so they can take precautions when they are working with chemicals.
The use of hazardous chemicals in the workplace is a serious concern. It is important to have a safety training program in place for your staff. That is the reason, it is very important to give them training about how to use cleaning chemicals and what safety precautions they have to take.
This health and safety precautions training will help you to maintain the good health of your cleaning employees and also improve your range of service. The Occupational Safety and Health Administration (OSHA) is a federal agency that is responsible for enforcing workplace safety and health standards.
Handling of Cleaning Equipment
There is lots of cleaning equipment available in the market which improves the quality of cleaning. But this equipment is only useful if your cleaning staff will know how to handle them properly. For that, you need to give training to cleaning employees.
One of the most important things that you should do is to train your staff on how to use the cleaning machine.
Cleaning staff should have to know about the safety precaution they have to take while using cleaning equipment. They should always follow the safety manual that comes with the machine they are using and make sure they are properly trained in using the machine before operating it on their own.
If your cleaning staff is not trained in how to use cleaning equipment properly, by this your cleaning company will face loss in cleaning business and dis-satisfactory.
Time Management Skills
Time management skills are important for the cleaning business. Businesses that have bad time management skills might suffer from losing their clients and investments.
Time management is a skill that everyone needs to learn and practice. But it is not an easy task. It requires constant practice and self-reflection to improve your time management skills.
It is more important when you change the flat rate from your cleaning clients and if your cleaning work will not complete on the time then your customers get dissatisfied with your service. So, you must have to train your cleaning staff on how they can manage time so they can do better time management in the workplace.
Quality Control Skills
Quality control is very important in your cleaning business if you want to run a cleaning for a long time. It is important to train your cleaning staff to maintain the standard of cleaning. A good example of this is when they are asked to clean a specific area like the bathroom.
Do you need to train them what is the standard of professional cleaning? and how to maintain it, so that they can be on call for any unexpected needs that arise during the day.
You can make a special department for quality control. So, they will visit the various cleaning sites to ensure the standard of cleaning.
Recommendation
We recommend looking at PnaPna.com which has a PnaPnaCleaning.com variant specifically designed for cleaning service companies. They offer a 14-day free trial; no credit card is required with a 60-day money-back guarantee. They have a lead generation system, a digital marketplace where you can advertise your business for free. A free integrated website where you get a free web order form from your clients and the orders go straight into the software for Employee monitoring, time management, payroll, etc. The system allows collecting payments online or on job sites. It is well integrated on mobile phones as well as a PC. You will save one full employee’s annual salary, to do all these tasks automatically.
The company will also specifically design any feature that may be very unique to your company. The owners of this software company have been in the field service business for decades and know the issues of small to medium size field service companies. Good software is an asset that will reward you many times more than the investment. They have a lifetime subscription for a one-time fee of $295.00. Even if you do not buy anything from PnaPnacleaning, you can avail of their free-for-life subscription and free advertising in your marketplace on their portal.
